Adventure Himalayan Nepal - Best Trekking & Tour Operator in Nepal

Terms and Conditions – Adventure Himalaya Nepal

1. Booking Confirmation

• A trip is considered confirmed only after we receive a minimum 25% deposit of the total trip cost.
• The balance payment must be made upon arrival in Nepal or before the trek/tour begins.
• You will receive a written confirmation (email or receipt) after your booking is accepted.

2. Payment Methods

• We accept payments via bank transfer, online transfer, credit card, or cash.
• Any bank or transaction fees are the responsibility of the client.

3. Cancellation Policy

• Cancellation must be made in writing (email) by the client.
• Cancellation charges apply as follows:
  • 30 days or more before departure: 15% cancellation fee
  • 15–29 days before departure: 30% cancellation fee
  • 7–14 days before departure: 50% cancellation fee
  • Less than 7 days before departure or no-show: No refund
• No refunds will be given for unused services or voluntary trip changes once the trip has started.

4. Trip Cancellation by the Company

• We reserve the right to cancel any trip due to unforeseen circumstances (natural disasters, political unrest, pandemic, etc.).
• In such cases, we will provide an alternative trip or a full refund, minus any non-refundable expenses (permits, flights, etc.).

5. Travel Insurance

• Travel insurance is mandatory for all trekkers.
• Your policy should cover emergency medical evacuation, accidents, illness, trip cancellation, and high altitude trekking.
• Clients without valid insurance may not be allowed to join certain treks.

6. Health & Fitness Requirements

• Trekkers and travelers must ensure they are physically and mentally fit for the chosen trip.
• Any pre existing medical conditions must be disclosed during booking.
• We reserve the right to deny participation if a guest’s health may compromise the safety of the group.

7. Passports and Visas

• All clients must carry a valid passport (minimum 6 months validity) and a valid Nepal visa.
• It is your responsibility to obtain and carry proper travel documents.

8. Itinerary Changes

• Adventure Himalaya Nepal reserves the right to modify itineraries due to local conditions, weather, safety concerns, or governmental rules.
• Flexibility is key when trekking in the Himalayas, and alternative routes or schedules may be used without prior notice.

9. Assumption of Risk

• Clients understand that travel and trekking in Nepal involve inherent risks, including but not limited to altitude sickness, weather issues, natural disasters, accidents, and illness.
• By booking with us, you accept these risks and agree not to hold Adventure Himalaya Nepal or its staff liable for any injuries, loss, or damage.

10. Our Responsibility

• We take responsibility for providing services listed in your confirmed itinerary.
• We are not responsible for third-party issues (e.g., airline delays, hotel errors, or transport strikes) beyond our control.
• We strive to provide a safe, ethical, and memorable travel experience for every client.

11. Code of Conduct

• We expect clients to respect local customs, cultures, and environmental guidelines.
• Illegal activities, disrespectful behavior, or actions that endanger the group may result in removal from the trip with no refund.